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Support

Contact us

The fastest way to reach a real person is email. Tell us what's going on and include a screenshot if you can.

support@handpass.co

Quick answers

Report a listing or user

Seen something dodgy? Email us at support@handpass.co and we'll look into it. Once the app opens, you'll also be able to report any listing or profile from its three-dot menu. We review every report.

Account & privacy

When the app opens, you'll manage your account from your Profile tab — including deleting it, at the bottom of that screen. For the specifics:

Safety

Handpass is for people 18 and over. Meet in public, inspect before you pay, and never send money to someone you haven't met. If you feel unsafe, stop and contact local authorities.

Still stuck?

We answer support email now, even before launch — and the waitlist tells you when the app arrives.

One email when Handpass opens near you.